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Communicating about Culturally Sensitive Issues Preview

Communicating about Culturally Sensitive Issues

With Kwame Christian Liked by 1,323 users
Duration: 32m Skill level: General Released: 6/29/2023

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Course details

Learning how to communicate with each other despite our differences is an important skill to have in both your professional and personal life. Discussions about cultural differences can be uncomfortable in the workplace, though, and navigating the terrain can be intimidating and daunting when speaking with colleagues. In this course, Kwame Christian helps you build self-awareness and skills to navigate conversations about culturally sensitive topics and to generally communicate in a culturally sensitive way. Kwame also imparts the skills needed to take responsibility and apologize when you’ve made communication mistakes. He provides a framework of negotiation and conflict resolution skills that empowers you to have difficult conversations while avoiding common pitfalls, and helps you structure these conversations in a way that makes it more likely for you to connect in constructive ways.

Skills you’ll gain

Earn a sharable certificate

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Sample certificate

Certificate of Completion

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  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.8 out of 5

1,281 ratings
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Contents

What’s included

  • Practice while you learn 1 exercise file
  • Test your knowledge 4 quizzes
  • Learn on the go Access on tablet and phone
  • Stay up to date Continuing Education Units

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