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Salesforce Essential Training Preview

Salesforce Essential Training

With Jamie Grettum Liked by 453 users
Duration: 1h 57m Skill level: Beginner Released: 11/19/2024

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Course details

If you work in sales or are looking for a job in sales, marketing, or account management, chances are you need to know Salesforce. It’s the world’s leading customer relationship management (CRM) tools, and it works for organizations large and small. In this course, join instructor Jamie Grettum as she focuses on how to use Salesforce effectively in a sales environment. Jamie covers key topics such as managing existing customers, tracking and converting leads, managing a sales pipeline of potential customers, and using the built-in features of Salesforce to analyze sales data and reporting. An ideal fit for anyone looking to get up and running quickly with Salesforce, this course covers the essentials of one of most in-demand CRMs on the market.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.7 out of 5

497 ratings
  • 5 star
    Current value: 383 77%
  • 4 star
    Current value: 96 19%
  • 3 star
    Current value: 15 3%
  • 2 star
    Current value: 1 <1%
  • 1 star
    Current value: 2 <1%
  • Tyfanny Mosso Tyfanny Mosso

    Tyfanny Mosso

    Versatile Professional | Expertise in Operations Management, Customer Experience, HR, & Leadership | Driving Solutions & Organizational Success

    5/5 March 27, 2025
    The software is fantastic and designed for really any business need. I am thankful for this training and all the examples provided. The instructor Jamie is phenomenal and explains things at a pace where you are able to understand the content easily. Total thumbs up!
    Helpful · Report
  • Saurin Magiawala Saurin Magiawala

    Saurin Magiawala

    Seasoned Senior Engineer/Manager/IT Leader

    5/5 March 26, 2025
    I like that while explaning, the trainer is also engaging the sales force app, and taking us to the relevant screens. The fact that there is data in there, is so crucial to understanding.
    Helpful · Report
  • Jess LI Hongyi Jess LI Hongyi

    Jess LI Hongyi

    Singapore Management University | Master of IT in Business (Analytics Tack) | ACCA Affiliate | Aspiring to be a data analyst

    1/5 March 22, 2025
    boring
    Helpful · Report

Contents

What’s included

  • Test your knowledge 4 quizzes
  • Learn on the go Access on tablet and phone

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