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Troubleshooting Common PC Issues for Users Preview

Troubleshooting Common PC Issues for Users

With Dan Gookin Liked by 3,192 users
Duration: 1h 49m Skill level: Beginner Released: 6/1/2021

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Course details

Are you a help desk specialist or a go-to technical troubleshooter? If people rely on you to diagnose and fix their computer issues, this course is for you. Join PC expert Dan Gookin as he takes you through a number of diagnostic and repair steps to solve PC problems. First, he explains how to determine if the source is hardware or software related. Then he provides instructions to resolve the most common issues, such as startup errors, shutdown problems, improper system settings, malware, and more. In addition, he demonstrates maintenance techniques to help protect and improve the performance of storage drives, and shows how to address problems you encounter with devices like printers and monitors. He wraps up with tips on restoring network and internet connectivity.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

Learner reviews

4.7 out of 5

1,316 ratings
  • 5 star
    Current value: 1,028 78%
  • 4 star
    Current value: 230 17%
  • 3 star
    Current value: 49 4%
  • 2 star
    Current value: 2 <1%
  • 1 star
    Current value: 7 <1%
  • Gerald M. Jett Gerald M. Jett

    Gerald M. Jett

    Computer Assistant

    5/5 January 16, 2025
    good training
    Helpful · Report
  • Timothy Holmes Timothy Holmes

    Timothy Holmes

    --

    4/5 January 9, 2025
    Although the course content was very in depth I would recommend reviewing as course ,loves quickly through content.
    Helpful · Report
  • Sameh Elsayed Sameh Elsayed

    Sameh Elsayed

    IT Support Specialist | Software and Hardware Specialist | Electronics Salesman | Electronics Maintenance Specialist Maintaining the software and…

    5/5 September 23, 2024
    good
    Helpful · Report

Contents

What’s included

  • Test your knowledge 8 quizzes
  • Learn on the go Access on tablet and phone

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